The My Walkabout app is iOS and Android compatible and is included in your Walkabout subscription. This vital tool keeps your team connected no matter where they are. With My Walkabout, your technicians can track all their progress out on the field and connect to the field service management software system your CSRs are using back in the office.
When you have a Walkabout subscription, getting started with My Walkabout is as simple as downloading the app and logging in. No convoluted set-up instructions, no expensive new equipment—just a convenient, user-friendly mobile app that runs on the one device your technicians will always have access to.
Payment processing
Easily collect payment from customers while they’re still on the call.
Email invoices
Just a couple clicks will allow you to send receipts to customers who have paid and bills to those who haven’t.
Unlimited DOCUMENT storage
Document as many images or PDFs as needed to keep track of equipment condition and serial numbers. Then link those documents to the customer, call, and appliance entries.
Create new customer profiles
Put new contact information into the system on the go.
Schedule service calls
Schedule follow-ups, repairs, installs, or whatever else you need whether you’re on a call or in the truck.
Place purchase orders
Offer premier customer service by ordering parts and products on the spot.
Timestamps
Keep track of your time effortlessly by checking in and out of service calls.
GPS directions
Navigate to your next call from within the My Walkabout app.
My Walkabout is offline capable so the link between your field techs and your CSRs is never broken. Take advantage of all the app’s features wherever, whenever.
